Yes! Our ceramics are available in over 500 cafes, homewares stores, and retailers across Australia and New Zealand. Use our Stockist Locator to find your nearest one.

We also have two showrooms on the Sunshine Coast, Queensland:

Noosaville: 22 Action Street, Noosaville QLD.

Monday to Friday, 9am to 3pm.

Eumundi: 2/77 Memorial Drive, Eumundi QLD.

Tuesday, Thursday and Friday, 10am to 4pm.

Wednesday and Saturday, 9am to 4pm.

Pottery For The Planet ceramics are available in selected cafes and stores across Australia and New Zealand. Use our Stockist Locator to find your local stockist.

We restock twice a week when our kilns are unloaded. As kiln space is limited, availability varies between restocks. Sign up to our newsletter or follow us on Instagram at @potteryfortheplanet to stay across new arrivals and restocks.

Absolutely. We supply stockists across Australia and New Zealand. Complete our Stockist Enquiry Form, and we'll be in touch.

Yes. We offer bulk and corporate orders for workplaces, events, and gifting. Visit our Corporate Gifts page to get started or get in touch with our team directly.

For collaboration and giveaway enquiries, contact us at socials@potteryfortheplanet.com.

Yes. All orders are packed using 100% recycled or repurposed packaging materials donated by other local businesses. Boxes that cannot be reused whole are fed through our cardboard shredder and repurposed as protective infill. The materials we use would otherwise go to landfill. We encourage you to reuse or recycle the packaging when your order arrives.

Most products in the range are dishwasher and microwave-safe, but this varies by product type. Check the Care Instructions tab on each product page for specific guidance. As a general rule, hand washing will always help to keep the product safe from bumps, knocks & cracks and extend the life of any handmade ceramic piece.

A few tips to keep your pieces in the best condition:

• Always wash after each use to prevent staining, particularly on silicone lids.
• Ceramic is durable but will crack or chip if knocked or dropped. Handle with care.
• We recommend transporting your Travel Cup with the lid on to protect the rim.
• If washing in the dishwasher, make sure nothing will knock against your piece during the cycle.
• For a build-up of tea tannins or coffee inside a cup or mug, soak in white vinegar overnight and scrub gently.

A standard barista-made coffee with milk is usually served around 65 degrees, which most people find comfortable to hold in a ceramic cup. If you prefer extra-hot drinks, long blacks, or herbal teas, you may find the ceramic gets warm. A silicone Heat Band from our Accessories collection adds grip and insulation and is worth adding at checkout if this applies to you.

Travel Cups come in five sizes: 4oz (Piccolo), 6oz, 8oz, 12oz and 16oz. All are designed to fit most standard car and pram cup holders.

We also offer a 16oz Iced Coffee Cup in a slightly different shape. Suitable for hot or cold beverages, and very popular for smoothies and iced coffees.

See the sizing details on each product page for full dimensions and capacity.

No two pieces are identical. Each one is handmade and fired individually, so your piece will be similar to what is pictured but will have its own natural variation in glaze colour, depth, and markings.

Dimensions and weights are also approximate for the same reason. That variation is what makes every piece genuinely one of a kind.

These are called glaze crazing and are a natural characteristic of some of our glazes. They are not cracks and will not affect the safety, hygiene, or function of your piece.

Over time, the pattern may develop further, which is completely normal and part of the character of handmade ceramics.

Our ceramics are high-fired to 1260°C, making them fully vitrified stoneware. This means they are designed for commercial use and can handle normal temperature fluctuations.

They will not crack from heat alone in everyday use. However, like all ceramics, they will break if knocked or dropped, so handle them with care.

Every piece is individually checked before it leaves our studio.

Yes. All glazes are hand-mixed using food-safe minerals and are free from lead and harmful materials.

Our ceramics are high-fired to 1260°C, making them fully vitrified and therefore non-absorbing or leaching.

Our solar-fired range is produced in electric kilns powered entirely by solar panels, making them zero-emission products.

This makes Pottery For The Planet one of the first brands in Australia to produce solar-fired ceramic travel cups commercially.

Solar-fired products are labelled clearly on their product pages.

You can repair ceramic using a strong epoxy adhesive. However, we do not recommend using repaired pieces for hot food or drinks, as adhesives can soften at higher temperatures.

Repaired items are best kept for decorative use.

If you need to make a change, email hello@potteryfortheplanet.com as soon as possible with your order number. We will always do our best to help, but if your order has already been packed or dispatched, we may not be able to make changes.

If your order has not been packed yet, we may be able to cancel it. Get in touch as soon as possible, and we will let you know what is possible.

We do not offer returns or exchanges for a change of mind. Our ceramics are fragile, and our team packs every order in a very specific way to ensure pieces arrive safely.

Because we cannot guarantee that a returned item will be repacked to the same standard, we are unable to accept returns. If you are unsure about a size, glaze, or style before placing your order, get in touch, and we will help you make the right choice.

All orders are dispatched from Noosa, Queensland. Approximate delivery times via Australia Post standard:

Australia:
Within Queensland: 2 to 4 business days
Interstate: 3 to 6 business days

New Zealand:
Standard Post only: 4 to 10 business days

Express Post within Australia:
Within Queensland: 1 to 2 business days
Interstate: 1 to 3 business days

All orders include tracking via your confirmation email. During busy periods, including sales and the Christmas holiday period, dispatch may take up to 10 business days.

Yes. Express shipping is available Australia-wide at checkout. Orders placed before 8am are usually dispatched the same day.

We currently ship to Australia and New Zealand only. Sign up to our newsletter or follow us on socials for updates on any future expansion.

We pack every order with care, but if something arrives damaged in transit, we will replace it.

Email us at hello@potteryfortheplanet.com within 24 hours of your delivery being marked as received. Use the subject line BROKEN IN TRANSIT followed by your order number, and include a photo of the damage alongside the original packaging.

Full details are in our Return Policy.

Yes. Our warehouse usually closes over the Christmas period, and exact dates will be announced on our Shipping Policy page closer to the date.

Orders placed during this time will be dispatched when we return in early January.

The Pottery Eumundi showroom remains open throughout the holiday period. You can also find our products through our 500+ stockists using the Store Locator.